Goodlord – Goodlord Direct

Goodlord – Goodlord Direct

Goodlord – Goodlord Direct

Goodlord are a start up that are using technology to transform rental tenancies – for estate agents, landlords and tenants.

We have been leading and developing Goodlord’s new digital product, ‘Goodlord Direct’. Its aim is to create a movement and product that stands up for a more positive renting experience, empowering tenants, landlords and agents to become better together. Turning a very broken industry on its head.

Through the project we have also been helping Goodlord develop what their product design process looks like, building upon what has been a heavily engineering focussed business up until this point. This is some of the work we’ve completed so far.

Goodlord are a start up that are using technology to transform rental tenancies – for estate agents, landlords and tenants.

We have been leading and developing Goodlord’s new digital product, ‘Goodlord Direct’. Its aim is to create a movement and product that stands up for a more positive renting experience, empowering tenants, landlords and agents to become better together. Turning a very broken industry on its head.

Through the project we have also been helping Goodlord develop what their product design process looks like, building upon what has been a heavily engineering focussed business up until this point. This is some of the work we’ve completed so far.

Goodlord are a start up that are using technology to transform rental tenancies – for estate agents, landlords and tenants.

We have been leading and developing Goodlord’s new digital product, ‘Goodlord Direct’. Its aim is to create a movement and product that stands up for a more positive renting experience, empowering tenants, landlords and agents to become better together. Turning a very broken industry on its head.

Through the project we have also been helping Goodlord develop what their product design process looks like, building upon what has been a heavily engineering focussed business up until this point. This is some of the work we’ve completed so far.

Goodlord are a start up that are using technology to transform rental tenancies – for estate agents, landlords and tenants.

We have been leading and developing Goodlord’s new digital product, ‘Goodlord Direct’. Its aim is to create a movement and product that stands up for a more positive renting experience, empowering tenants, landlords and agents to become better together. Turning a very broken industry on its head.

Through the project we have also been helping Goodlord develop what their product design process looks like, building upon what has been a heavily engineering focussed business up until this point. This is some of the work we’ve completed so far.

Goodlord are a start up that are using technology to transform rental tenancies – for estate agents, landlords and tenants.

We have been leading and developing Goodlord’s new digital product, ‘Goodlord Direct’. Its aim is to create a movement and product that stands up for a more positive renting experience, empowering tenants, landlords and agents to become better together. Turning a very broken industry on its head.

Through the project we have also been helping Goodlord develop what their product design process looks like, building upon what has been a heavily engineering focussed business up until this point. This is some of the work we’ve completed so far.

What we did

What we did

What we did

Product process development
Stakeholder workshops
User interface design
User experience design
Wireframing
Prototyping
User interviews
Usability testing

Product process development
Stakeholder workshops
User interface design
User experience design
Wireframing
Prototyping
User interviews
Usability testing

Product process development
Stakeholder workshops
User interface design
User experience design
Wireframing
Prototyping
User interviews
Usability testing

Product process development
Stakeholder workshops
User interface design
User experience design
Wireframing
Prototyping
User interviews
Usability testing

Product process development
Stakeholder workshops
User interface design
User experience design
Wireframing
Prototyping
User interviews
Usability testing

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The tenant

The tenant

Our tenants are emotional people and they care about their homes. They have high expectations around any issue during their rental experience being resolved quickly. They also want more transparency throughout the process and to be treated as an equal party with the landlord and agency.

Our tenants are emotional people and they care about their homes. They have high expectations around any issue during their rental experience being resolved quickly. They also want more transparency throughout the process and to be treated as an equal party with the landlord and agency.

Our tenants are emotional people and they care about their homes. They have high expectations around any issue during their rental experience being resolved quickly. They also want more transparency throughout the process and to be treated as an equal party with the landlord and agency.

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The landlord

The landlord

Our landlords are also emotional people, but understand they have to be functional at the same time – they are proud when they deliver a high level of service. They think tenants can be unreliable when it comes to helping resolve any issue, and they identify plenty of ‘unknowns’ throughout their relationship with agencies.

Our landlords are also emotional people, but understand they have to be functional at the same time – they are proud when they deliver a high level of service. They think tenants can be unreliable when it comes to helping resolve any issue, and they identify plenty of ‘unknowns’ throughout their relationship with agencies.

Our landlords are also emotional people, but understand they have to be functional at the same time – they are proud when they deliver a high level of service. They think tenants can be unreliable when it comes to helping resolve any issue, and they identify plenty of ‘unknowns’ throughout their relationship with agencies.

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Richard White
President & Co-Founder, Goodlord

Richard White
President & Co-Founder, Goodlord

Richard White
President & Co-Founder, Goodlord

Triple Double are very organised and help make it clear for us on what we want to achieve. They are very good at making themselves part of the team and it’s very refreshing to see a studio who don’t recycle rubbish and communicate full of hot air.

“Triple Double are very organised and help make it clear for us on what we want to achieve. They are very good at making themselves part of the team and it’s very refreshing to see a studio who don’t recycle rubbish and communicate full of hot air.”

“Triple Double are very organised and help make it clear for us on what we want to achieve. They are very good at making themselves part of the team and it’s very refreshing to see a studio who don’t recycle rubbish and communicate full of hot air.”

“Triple Double are very organised and help make it clear for us on what we want to achieve. They are very good at making themselves part of the team and it’s very refreshing to see a studio who don’t recycle rubbish and communicate full of hot air.”

“Triple Double are very organised and help make it clear for us on what we want to achieve. They are very good at making themselves part of the team and it’s very refreshing to see a studio who don’t recycle rubbish and communicate full of hot air.”